Kirstin Ash Guiding Star Necklace, Gold

18K Gold Vermeil

Chain Length: Adjustable between 16-18"

pendant: 8 x 5mm

White Topaz

Presented in a pretty Kirstin Ash pouch and box. The boxes are made from 100% recycled card and paper with eco-friendly inks and the soft, reusable vegan suede travel pouch is designed to carry and protect your jewellery.

Express Post: Australia

Australian orders are sent with Australia Post Express Shipping. Orders placed before 2pm are sent out the same day. Orders placed after 2pm are sent out the following morning. For Australian postcodes within the Express Shipping network, you will generally receive your order the following business day. If you require more specific timings, please contact us via email or phone.

Orders over $100: FREE 

Orders under $100: $10

3 Hour Delivery:

Available to addresses within 20km of our Mosman store. If the service is available to you, the option and price will show at checkout. More info available here

Same Day Delivery:

Available to addresses within 50km of our Mosman store. If the service is available to you, the option and price will show at checkout. More info available here 

New Zealand:

Orders going to New Zealand are sent with Australia Post Express Shipping. Orders placed before 2pm are sent out the same day. Orders placed after 2pm are sent out the following morning.

Orders over $300: Free

Orders under $300: $20

Other International:

International orders outside of New Zealand are sent via Australia Post. Orders will be shipped within 24 hours. Timings vary depending on destination. If you need further details, please contact us. 

All international orders: $20 Flat Rate. Please note: You may have to pay customs in your destination country.

Refunds/ Exchanges:  online orders:

If you are not completely satisfied with your online purchase, Lily & Mitchell are happy to offer a refund, exchange or credit note by emailing us at info@lilyandmitchell.com.au within 28 days of receiving your goods. Items must be returned in their original packaging and must be unworn. 

Sale items are non-returnable unless faulty.

Return shipping charges are not refundable except for faulty items.

You are welcome to return your online purchase to our Mosman store. 

If you experience a manufacturing fault with your item, please contact us.

Returns/ exchanges: In store:

For items purchased in store, we can offer an exchange or credit note only, within 28 days of purchase.

Sale items are non-returnable unless faulty.

If you experience a manufacturing fault with your item, please contact us.

Kirstin Ash was formed over ten years ago by siblings Kirstin and Nick Ash on Sydney’s Northern Beaches. It prides itself on being a conscious brand where quality, design integrity and an authentic approach results in a cohesive range of elevated pieces.
Their jewellery is designed for endurance and Kirstin Ash is committed to using premium materials, which are sourced in accordance with the UN regulated guidelines for ethical and sustainable practices. Their cultured pearls come from freshwater mussels, and throughout the sorting process they ensure their suppliers use each pearl, in order to avoid unnecessary waste and also to give an individuality to each piece. Their suppliers source conflict-free silver, gold, rhodium, palladium and diamonds in accordance with the Signet Responsible Sourcing Protocol.
We have had the pleasure of selling Kirstin Ash jewellery for many years. We love the timeless designs, excellent quality and beautiful packaging. It makes the perfect gift!

To extend the life of your Kirstin Ash pieces, we recommend removing your jewellery during swimming, exercising, bathing and sleeping.

Avoid wearing your jewellery when applying perfumes, lotions or chemicals, as residue can build up and affect the finish over time.

If you notice light buildup from daily wear, gently polish your piece with a soft microfibre cloth. For a deeper clean, briefly soak your jewellery in mild soapy water for no more than 10 minutes, gently polish and buff with the microfibre cloth once dry.

We recommend deep cleaning no more than once per month and never leaving pieces submerged for extended periods, as excessive moisture can gradually affect gold plating.


Storage

Store your jewellery in a cool, dry place away from humidity and direct sunlight.

Keeping your pieces in a jewellery box or tray, ideally with an anti-tarnish strip (included with your order), can help absorb excess moisture and slow oxidation. While our packaging is designed for gifting, we do not recommend storing your jewellery in its original box or pouch long-term, as limited airflow may contribute to tarnishing over time.

Humidity, heat and chemicals may contribute to tarnishing over time. If your piece darkens or shifts in tone, please know this is a natural reaction between metal, oxygen and moisture in the air. Proper care can help preserve your piece’s natural lustre.


Necklaces and Bracelets

Many of Kirstin Ash' designs are fine and delicate. To minimise tangling, store necklaces hanging with the clasp fastened.

If tangling occurs, gently massage the knot between your fingers to loosen it. Once slightly loosened, carefully work the chain apart - this may take some time.

As with all fine jewellery, we recommend removing delicate chains daily to prevent unnecessary tension or wear.



Rings

As our hands are in constant use, rings often experience more wear and residue than other pieces.

To reduce scratches, discolouration or buildup, remove rings before exercising, showering or cleaning. Avoid exposure to chemicals, lotions and perfumes wherever possible.

Have your purchase beautifully gift wrapped for free...just tick the box at checkout.

We can also send directly to your recipient (no receipt included) with a gift note!